Refund Policy

The refund request made to Concord Medical must not exceed 14 days after the order date.

After this deadline, refund requests will not be taken into account.

For Concord Medical to accept a refund, please send us an email with a photo of the product(s) to be refunded.

Concord Medical reserves the right not to issue a refund if the customer has not yet received their product.

Concord Medical, in accordance with current law, will not ask for a reason for reimbursement, but will require that the product be returned to the following address: 6 rue des Gate Ceps 92210 Saint-Cloud, France.

Postal costs are the responsibility of the customer.